A famous actor bought a TV at Best Buy. Now he’s crazy because he didn’t go to Costco

Best buy logo telephoto.

Ken Walter/Shutterstock

What would you do if you were famous and loved?

Will you use your power for good? Or does it all go to your head? Or maybe a bit of both?

I’m only asking because of a wonderful sermon just given by famous actor Diego Tinoco.

Does that look docile to you?

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What?

(A screenshot from the Samsung ad)

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More technically incorrect

I’d say it’s very popular, although I’ve never heard of it. It appeared in Teen WolfAnd the on my block And many other TV shows that I have not seen before. He also has 4.7 million followers on TikTok. That’s famous enough, isn’t it?

on TikTokHe decided to use his massive clout to spend 3 minutes 18 seconds facing LG and Best Buy. But more against Best Buy.

He began: “Never in your life buy anything from LG, Best Buy, and most of all, never buy the stupid little Geek Squad warranty they give you.”

“Not only do they have awful customer service, but their agents are de facto negligence in their jobs,” he followed.

also: I went to Best Buy 4 weeks ago. They still won’t let me go

Getting pierced?

What could torment him like this? Well, he claims to have spent $3000 on an LG TV from Best Buy. He says his TV had some “minor damage, horizontal streaks across the screen, and had a glitch”.

Is this minor damage or a major inconvenience? You must decide. However, Tinoco insisted that Geek Squad’s “agent” told him this could be fixed, but accused him of harming him. Tinoco says this damage cannot be repaired under the policy.

This tale became very tense. Tinoco says a Geek Squad customer accused him of “punching and mishandling the TV”.

Many may have wanted to punch their TVs – or even throw things at them when their team loses – but how many actually go through it?

After that, says Tinoco, the agent left and another customer arrived. “It was hard to hate the guy,” Tinoco says.

Until, that is, “The guy literally grabs my TV in the bottom left corner of the screen, squeezes it as hard as he can, and my TV just crashes. Glitches, broken, done.”

Was it still hard to hate him? I don’t know. I know Tinoco claims this agent told him the TV would be on in 10 minutes. He claims that it did not happen.

also: Which LG TV is right for you and how do the best OLED models compare?

Tinoco says he was forced to contact LG, Best Buy and Geek Squad. “And they all tell me the same damn thing: There’s nothing we can do for you.”

Now, Tinoco says, he’ll go to Costco or Sam’s Club and “buy anything other than an LG TV.”

Better not to respond?

Tinoco says he’s been buying from Best Buy for 10 years and has always bought the Geek Squad warranty. He didn’t need to use it yet. So, he thought he’d spend these minutes advising his millions not to buy LG TVs or shop at Best Buy.

This may be a familiar story to some. You may feel, somewhere along the way, as if you’ve shorted one of these brands.

But this is the part that I found the most amazing. I have contacted Best Buy and LG and have not received a response. I looked at TikTok comments and didn’t find anything. It appears that the two companies chose not to respond at all to these allegations and provocations.

also: I asked a Best Buy sales representative about the best Windows laptop. He had no doubts

Which is strange. Most companies will probably try to simplify things – hey, he’s a celebrity – and even turn it in their own direction. They may apologize, at the very least, for a misunderstanding that may lead to misinformation.

In this case, though – at least as far as I can see – none. The video has now garnered more than 2 million views. It had over 12,500 comments, most of whom thanked Tinoco and said they had had similar experiences. (Disclosure: I’ve had a lot of encounters with Best Buy – I also have an LG TV – and have always had very good service).

also: A Microsoft user revolted against Outlook. Resist Microsoft lovers

You might conclude, then, that both LG and Best Buy feel there is more to this story and that they will just try to let it slowly go away.

It’s an interesting approach.

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