6 ways to fix a Windows device stuck in hibernation or sleep mode

You are using your Windows machine and then you decide to take a break. Therefore, you put the device in “sleep” or “hibernate” mode. But now, the device has suddenly stopped, and your screen is blank! No matter what button you press, nothing will happen. And even when you click the mouse, the screen will not turn on.


Don’t worry – we’ll show you some easy ways to deal with a computer that won’t “wake up” after hibernation or sleep.


What is the difference between “hibernate” and “sleep” modes?

Sleep and Hibernate modes are energy-saving features. You usually use either option when you are away from your device.

Sleep mode uses very little power and usually causes your device to wake up faster. During sleep mode, most computer components (except for RAM) are turned off.

Meanwhile, hibernation mode uses less power than the sleep option. When this mode is active, all computer components (including RAM) are turned off. So, it’s almost the same as shutting down your device, except that it restarts the system faster.

So, which option should you use between these two modes? It depends on how long you will take a break from using your device. For example, use the sleep option if you just want to take a quick break.

Now, let’s find out how you can fix your computer when it is stuck in Sleep or Hibernate mode.

1. Disconnect external devices and restart your computer

Are there any external devices connected to your device? If so, then they may be the reason why you are facing the problem at hand.

The quickest solution is to remove the external hardware and then restart the computer. Even if there are no external devices connected, try restarting your device and see if that helps.

2. Configure mouse and keyboard settings

Usually, you can easily wake up your device by pressing any key on your computer. In some cases, you can wake up the device with a single mouse click.

However, this depends on how your mouse and keyboard settings are configured. If these settings are not configured properly, you may encounter issues when waking your device.

So, let’s start by modifying the keyboard settings to solve the problem:

  1. press win + X to open the quick access menu.
  2. Choose device manager of options.
  3. tap on keyboard option to expand it.
  4. Double-click a file HID Keyboard Device Engine or any other relevant option.
  5. Go to Energy management tab.
  6. check the Allow this device to wake the computer box and press yes. This should allow you to wake your device by pressing any key.

Then, let’s Configure mouse settings Through these steps:

  1. open the device manager applying the previous methods.
  2. expansion in Mice and other pointing devices Selection.
  3. Double-click a file HID Compatible Mouse Driver or any other relevant option.
  4. Go to Energy management tab.
  5. check the Allow this device to wake the computer square and press yes. This will allow you to wake your device with a mouse click.

3. Restore default power settings

Sometimes, the problem can be due to the way you configured the power settings. Therefore, restoring the default power settings may help.

Here are the steps you need to follow:

  1. press Win + R. To open the Run dialog box.
  2. Writes control Board then press Enters.
  3. tap on View by drop down menu and select big icons.
  4. Choose Power Options.
  5. tap on Change plan settings Selection.
  6. tap on Restore the default settings for this plan option and follow the on-screen steps.

4. Power cycle your device

Performing a power cycle on your Windows device may also help.

During the Power Cycle process, your device will perform a soft reset and get rid of system issues. So, this can also address the “blank screen” issue.

Let’s first check how to perform the power cycle on a device with a removable battery:

  1. close your device.
  2. Remove the charger and all external devices.
  3. Remove the battery from your computer.
  4. Press and hold power button for about 30 to 60 seconds. This will drain all remaining power on your device.
  5. Insert the battery back into your device.
  6. Plug your device into the power source and then turn it back on.

If your device has a non-removable battery, here’s how to perform the power cycle:

  1. close the device.
  2. Remove the charger and all external devices.
  3. Press and hold power button for about 60 seconds. This should shut down the device and drain its power.
  4. Plug the device into a power source and then turn it back on.

If the problem persists, try Run the built-in Windows troubleshooters.

Since you are most likely dealing with a power related issue, it is best to run the power troubleshooter first.

Here are the steps you need to follow:

  1. Writes Settings In the start menu search bar and select File best match.
  2. Choose Update and security and click Troubleshooting On your left hand side.
  3. Locate and click File Power Troubleshooter on the right hand side.
  4. Click on Run the troubleshooter button and follow the on-screen steps.

Alternatively, run the power troubleshooter via Control Panel with these steps:

  1. press Win + R. To open the Run dialog box.
  2. Writes control Board then press Enters.
  3. tap on View by drop down menu and select big icons.
  4. select file find the mistakes and resolve it option, then tap order and security Selection.
  5. tap on Power Troubleshooter And follow the on-screen instructions.

If the issue persists then you might be dealing with a hardware related problem. Therefore, you can address the issue by running the Hardware and Devices troubleshooter.

Here are the steps you need to follow:

  1. Writes Settings In the start menu search bar and select File best match.
  2. Choose Update and security Then click Troubleshooting On your left hand side.
  3. Locate and click File Hardware and Devices Troubleshooter on the right hand side.
  4. Click on Run the troubleshooter button and follow the on-screen steps.

6. Restart or reinstall the battery drivers

Blank screen issue may also be caused by damaged battery drivers. So, you can remedy the problem by either restarting or reinstalling these drivers.

Let’s start by checking how to restart the battery drivers:

  1. press win + X to open the quick access menu.
  2. Choose device manager Then double-click File batteries Selection.
  3. Right-click on each battery driver, one by one, and select disable device. From there, right-click on each battery driver and select Enable device.
  4. Reboot your device to save these changes.

Alternatively, reinstall the battery drivers to address the issue at hand.

Here are the steps you need to follow:

  1. open the device manager and the batteries option by applying the previous methods.
  2. Right-click on each battery driver (one by one) and select uninstall device.
  3. tap on Scan for hardware changes Option towards the upper left corner. This should automatically reinstall the battery drivers.
  4. Reboot your device to save these changes.

No more getting stuck in sleep or hibernation

If you want to save power on your Windows machine, try using Sleep and Hibernate modes. If your device gets stuck in one of these modes, apply any of the fixes we covered.

And if your device turns off instead of sleeping, there are solutions for that as well.

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